The Key Account Manager will be responsible for managing and developing strong relationships with Rudra’s key enterprise and corporate customers.

The primary focus of this role is customer retention, relationship management, and growing existing accounts through upselling and cross-selling opportunities. The candidate will work closely with key clients to understand their business and service requirements, identify opportunities for account growth, and build long-term customer relationships.

The role includes ensuring timely service delivery, addressing and resolving customer concerns, maintaining regular communication with key clients, and coordinating with internal teams to ensure customer requirements are effectively addressed.

The Key Account Manager will also be responsible for achieving account growth and retention targets, monitoring customer satisfaction, identifying potential business opportunities within existing accounts, and strengthening overall account performance.